Frequently Asked Questions

If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.
How do I open my coinsrobot.com Account?

It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".

What if I can't log into my account because I forgot my password?

Click forgot password link, type your username or e-mail and you'll receive your account information.

How can I change my e-mail address or password?

Log into your coinsrobot.com account and click on the "Account Information". You can change your e-mail address and password there.

How can I change my password?

You can change your password directly from your members area by editing it in your personal profile.

Investment Questions

How can I invest with coinsrobot.com ?

Which e-currencies do you accept?

We accept Bitcoin and Litcoin. e-currencies.

How long does it take for my deposit to be added to my account?

Your account will be updated in 24Hrs to 48Hours.

Does a daily profit paid directly to my currency account?

No, profits are gathered on your coinsrobot.com account and you can withdraw them anytime.

How do you calculate the profit on my account?

Depending on each plan. Profit on your coinsrobot.com account is acquired Daily, Weekly, Bi-Weekly, Monthly and Yearly and credited to your available balance at the end of each day.

Can I do a direct deposit from my account balance?

Yes! To make a deposit from your coinsrobot.com account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.

Can I make an additional deposit to coinsrobot.com account once it has been opened?

Yes, you can but all transactions are handled separately.

Withdrawal & Affiliate program questions

How can I withdraw funds?

Login to your account using your username and password and check the Withdraw section.

What is the minimum and maximum withdrawal Amount?

The minimum withdrawal amount is $0.5 and maximum is unlimited..

After I make a withdrawal request, when will the funds be available on my ecurrency account?

Funds are usually available Instantly

How can I check my account balances?

You can access the account information 24 hours, seven days a week over the Internet.

May I open several accounts in your program?

No. If we find that one member has more than one account, the entire funds will be frozen.

Who manages the funds?

These funds are managed by a team of coinsrobot.com investment experts.

My question is not answered here. What should I do?

Please use the "Support" page to send us your question. One of our support staff will answer within 24 hours,